Recently, I attended the SCA National Conference in Hobart where I spoke about the importance of not only growing resilience in yourself but also teaching resilience in the workplace so that it becomes a fabric of the business and the way that we service our clients.Resilience to me broadly covers 3 elements: Resilience in yourself. Do […]

Are you in need of a replacement car? Yes, and I have demonstrated the need for it. So, do I get a BMW or a Camry? The basic principle is that, once need is established, if the claimant’s vehicle was a non-income producing chattel, irrespective of its value, then the claimant is entitled to a […]

Overview On 12 October 2017, we sent out an industry update on the recent District Court of Queensland’s decision that barred a body corporate from recovering outstanding contributions where those contributions had been outstanding for more than two years and two months. This caused significant confusion and disrupted longstanding practices in the strata industry. For […]

In the aftermath of the recent rains and floods in Queensland and New South Wales insurers are likely to have been inundated (pun intended) with claims for water damage to insured properties said to have resulted from rain and floods. As was seen in the aftermath of the 2011 Queensland floods and other floods at […]